Restaurants

WhatsApp bot for restaurants

Answer questions and prepare the next step, while you focus on the people who need you.

Professional scene: Restaurants
Your assistantIllustrative example

A practical conversation example

Customer

Could I request a table for six on Saturday evening?

AI assistant

What time would suit you, and are there any dietary or accessibility needs to note?

Team handoff

Record date, time, and contact number; let the restaurant confirm seating and menu suitability.

Everyday challenges

Busy hands. Missed messages.

Messages arrive while you work

People reach out while you are helping someone else and cannot always reply straight away.

The same questions, every day

Hours, services and next steps take time to explain again and again.

Enquiries continue after closing

Someone writes outside business hours and still needs a clear next step.

Professional scene: Restaurants
Your assistantIllustrative example

A practical conversation example

Customer

Could I request a table for six on Saturday evening?

AI assistant

What time would suit you, and are there any dietary or accessibility needs to note?

Team handoff

Record date, time, and contact number; let the restaurant confirm seating and menu suitability.

Use cases

A helpful first reply. Every time.

Start with the right questions

Take table reservation requests and ask about party size and dietary restrictions.

Keep the request in context

The assistant gathers the request in the same messaging thread and can pass it to staff.

Prepare the next human step

Record date, time, and contact number; let the restaurant confirm seating and menu suitability.

Illustrative exchange after configuring your knowledge and handoff rules. It shows the questions to ask; it is not a live conversation or a confirmed booking.

How it works

From your business details to your first reply.

1

Add approved knowledge

Prepare service descriptions, hours, operating area and common questions. Keep prices and conditions current so answers use the right source.

2

Connect the channel

Connect a supported WhatsApp Business account; outbound messages must follow platform rules and templates.

3

Test before launch

Try a normal enquiry, an incomplete request and a case outside your scope. Check the answer and handoff with your team before wider use.

Name the person responsible for follow-up and define requests that need review. Confirm how your team will receive and handle those requests. Connect a supported WhatsApp Business account; outbound messages must follow platform rules and templates. Availability depends on your connected integrations and account configuration.

Start with Website Live Chat, Expand to Omnichannel Support

Start with your website widget. Then extend to:

whatsapp

WhatsApp

telegram

Telegram

email

Email

voice

Voice SIP

web

Website

jira

Jira

Pricing

A plan for your team

Start with the channel that fits your business. Grow when you are ready.

FAQ

Questions, answered.

What to know before bringing an AI assistant into your everyday work.

What is needed to connect this channel?

Connect a supported WhatsApp Business account; outbound messages must follow platform rules and templates.

What should we teach the assistant first?

Start with approved services, hours and common questions. A useful first flow for your profession is: Take table reservation requests and ask about party size and dietary restrictions.

What should the team receive for follow-up?

Decide what is necessary before configuring the questions. For this profession: Record date, time, and contact number; let the restaurant confirm seating and menu suitability.

Can it confirm a booking or a final price?

It can explain approved conditions and collect a request. Confirmation requires your team or a separately verified integration; it does not imply a live booking or pricing connection.

How do we check that it is ready?

Test representative enquiries, missing information and requests outside the agreed scope. Review responses and human handoffs before wider use.

More time for the people you help.

Let your assistant handle the first step. Keep your team in control of what comes next.