Products to Build and Manage Your AI Agents
Team Workspace for AI Assistants
Collaborate as a team, manage AI agents, monitor performance, and share knowledge bases — all in one workspace.
Tickets. Built for real support teams
Centralize all conversations, route tickets automatically and track every issue from first message to resolution. Collaborate with your team, assign ownership and never lose context.
An AI Phone Assistant
for Routine Questions and New Enquiries
Give callers a useful first response when your team is busy. Define what the assistant can answer and when a person should take over.
Handle Calls While Your Team Is Busy
Route incoming calls to the assistant through your configured phone connection. It can explain services and opening hours, then collect details for follow-up.
Prepare a Human Follow-up
Ask for the reason for the call and a callback number. Configure the next step with your team, and test any live transfer separately with your phone system.
A Response Outside Opening Hours
Set an out-of-hours flow that explains when your team is available and collects callback requests. Test the languages your callers use before launch.
Why Add an AI Phone Assistant to Your Business
A Clear First Response
Welcome callers and answer common service questions from the information you provide. Keep the greeting and scope aligned with your business.
Fewer Repetitive Calls for Your Team
Let the assistant explain hours, services and standard next steps. Send exceptions and requests needing a decision to your team.
After-hours Enquiry Capture
Collect a reason for the call and contact details when staff are unavailable. Your team can review the request and arrange a callback.
Language-aware Phone Flows
Configure the assistant for the languages you serve. Check pronunciation, important names and escalation instructions with representative test calls.
How Resonoon AI Agents Work
Quick start: paste your website link, we generate draft agents in minutes. Guided setup: fill a short form about your company, pick the agent role and goal, write one sentence instruction for each agent, set tone of voice and languages.
Add up to 300 FAQ pairs, upload documents and URLs, choose brand colors and chat style, preview answers and approve.
Link CRM, billing, helpdesk, and data sources. Set what each agent can read and what it can do, define actions like plan change, order status, booking.
Launch to web chat, email, voice, WhatsApp, Telegram, and Slack, keep one brand voice everywhere.
See all conversations from every agent in one place, measure intents, answers, actions, and outcomes, fine tune prompts, data, and rules each week.
Set clear rules for human handoff, your team receives the full thread, the user profile, and the last agent action, continue in the same conversation.
Built for Faster Resolutions, Lead Capture, and Phone Support Automation
Lead Capture Inside the Conversation
Collect email, phone, company name, or custom fields.
Automatic Conversion Tracking
Every captured lead fires a conversion event into your analytics — GA4, Google Tag Manager or Facebook Pixel. No setup needed.
Intelligent Qualification
Ask follow up questions. Route high value leads to your sales team.
Context Aware Escalation to Live Agents
Hot leads are transferred from the AI chatbot to a human sales or support agent.
Reduce Bounce Rate
Engage visitors before they leave your website.
Start with Phone Support, Expand to Omnichannel
Start with your voice assistant. Then extend to:
Telegram
Voice SIP
Website
Jira
Who This Phone Assistant Is For
For teams handling inbound support calls, appointment enquiries or new business requests. Confirm SIP compatibility and the handoff process before launch.
Choose The Plan That’s Right For You
Create bots for free and pay only for conversations!
FAQ about AI Phone Assistant
Can't find what you're looking for? Contact us!
- What is an AI receptionist?
An AI receptionist uses a voice assistant to answer incoming calls, handle common questions, and pass requests that need your team. Connectivity depends on your SIP setup.
- Can the AI receptionist book appointments?
It can collect the caller’s preferred time, reason for the appointment and contact details. Your team confirms the booking unless a suitable calendar integration has been separately configured and tested.
- Can an AI phone assistant replace human agents?
No. It handles an agreed set of routine questions and prepares requests for your team. Your staff remain responsible for complex cases and final decisions. It does not automatically replace your phone system; SIP routing and transfers need configuration.
- Does it support multiple languages?
Yes. Resonoon supports over 100 languages in a single AI agent, making it easy to serve global audiences. Within our interface, customer conversations are automatically processed and translated into English (or another default language of your choice) for internal teams, while the end customer always receives replies in their original language. This ensures seamless multilingual support without burdening your staff with manual translations.
- Is my data secure?
Yes. Resonoon is enterprise-grade and fully GDPR-compliant, following strict European standards for data privacy. We integrate only with trusted providers such as OpenAI, Anthropic, and Google Cloud via secure APIs. All data is encrypted during transfer and processing. We take security seriously, ensuring that customer information is protected at every step, whether stored in the Resonoon platform or passed to third-party services.
- Can AI agents be deployed without sending data to external platforms?
Yes, it is possible. For organizations with strict compliance needs, our onboarding team can deploy a self-hosted AI instance within your private infrastructure. This ensures that no data leaves your organization's closed environment. However, please note that this option requires significant investment in infrastructure and maintenance, as running large-scale AI models on internal servers can be resource-intensive. For details, we recommend contacting our technical support team at support@resonoon.com.
Ready to Automate Your Business Communication?
Create your first AI Agents in minutes and start transforming support, sales, and customer experience today.