Collaborate as a team, manage AI agents, monitor performance, and share knowledge bases — all in one workspace.
Centralize all conversations, route tickets automatically and track every issue from first message to resolution. Collaborate with your team, assign ownership and never lose context.
Your website traffic is expensive. The widget makes sure you don’t lose visitors who have questions.
The FAQ chatbot replies using your knowledge base, help center articles, documents, product pages, and internal guides. No generic answers. No guessing.
When AI reaches its limit, the conversation is transferred to a live agent. Your team joins the same live chat thread. No lost history. No repeated explanations.
All chats, leads, and escalations are handled in one place. No switching between tools.
If a user can’t find pricing, features, or next steps in seconds, they leave.
The same customer support questions repeat every day. The AI support chatbot handles them instantly.
Pricing, integrations, onboarding steps. The widget answers in real time.
AI ensures consistency in tone, product explanations, and policies.
Quick start: paste your website link, we generate draft agents in minutes. Guided setup: fill a short form about your company, pick the agent role and goal, write one sentence instruction for each agent, set tone of voice and languages.
Add up to 300 FAQ pairs, upload documents and URLs, choose brand colors and chat style, preview answers and approve.
Link CRM, billing, helpdesk, and data sources. Set what each agent can read and what it can do, define actions like plan change, order status, booking.
Launch to web chat, email, voice, WhatsApp, Telegram, and Slack, keep one brand voice everywhere.
See all conversations from every agent in one place, measure intents, answers, actions, and outcomes, fine tune prompts, data, and rules each week.
Set clear rules for human handoff, your team receives the full thread, the user profile, and the last agent action, continue in the same conversation.
Collect email, phone, company name, or custom fields.
Ask follow up questions. Route high value leads to your sales team.
Hot leads are transferred from the AI chatbot to a human sales or support agent.
Engage visitors before they leave your website.
Start with your website widget. Then extend to:
If your website generates leads, sales conversations, or customer support requests, this AI live chat widget improves conversion and response time.
Choose The Plan That’s Right For You
Create bots for free and pay only for conversations!
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An AI customer support agent is a chatbot or voice assistant that automates routine support tasks and instantly answers repetitive questions. With Resonoon, your support operation can consist of a team of AI agents where each optimized for specific channels (web, WhatsApp, email, voice). This creates a scalable and consistent customer experience across all touchpoints.
AI agents provide instant replies, reduce waiting times, and handle large volumes of inquiries without fatigue. This directly improves CSAT (Customer Satisfaction Score) by ensuring customers feel heard and supported around the clock. Additionally, automated agents maintain context across channels and give consistent answers.
No, AI cannot replace human agents. Instead, AI support agents boost the efficiency of your support team by handling repetitive and low-complexity requests. This allows your staff to focus on more important cases, complex troubleshooting, and high-potential leads. The result is a stronger, more focused human team working alongside AI to deliver better customer outcomes.
Yes. Resonoon supports over 100 languages in a single AI agent, making it easy to serve global audiences. Within our interface, customer conversations are automatically processed and translated into English (or another default language of your choice) for internal teams, while the end customer always receives replies in their original language. This ensures seamless multilingual support without burdening your staff with manual translations.
Yes. Resonoon is enterprise-grade and fully GDPR-compliant, following strict European standards for data privacy. We integrate only with trusted providers such as OpenAI, Anthropic, and Google Cloud via secure APIs. All data is encrypted during transfer and processing. We take security seriously, ensuring that customer information is protected at every step, whether stored in the Resonoon platform or passed to third-party services.
Yes, it is possible. For organizations with strict compliance needs, our onboarding team can deploy a self-hosted AI instance within your private infrastructure. This ensures that no data leaves your organization's closed environment. However, please note that this option requires significant investment in infrastructure and maintenance, as running large-scale AI models on internal servers can be resource-intensive. For details, we recommend contacting our technical support team at support@resonoon.com.
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