Products to Build and Manage Your AI Agents
Team Workspace for AI Assistants
Collaborate as a team, manage AI agents, monitor performance, and share knowledge bases — all in one workspace.
Tickets. Built for real support teams
Centralize all conversations, route tickets automatically and track every issue from first message to resolution. Collaborate with your team, assign ownership and never lose context.
Why Use an AI Phone Assistant for Marketplace?
Instant Buyer Support by Phone
AI voice assistants answer calls about stock, delivery times, or return policies immediately, reducing cart abandonment.
24/7 Voice Assistance for Buyers and Sellers
Always available to resolve order issues, answer seller questions, and guide onboarding, even outside business hours.
Seller Onboarding via Voice
New sellers can complete registration, verification, and profile setup step by step over the phone, without waiting for manual support.
Clear Pricing & Plan Explanations
Voice assistants explain seller fees, promotions, and subscription tiers in plain language, helping sellers choose the right option.
Omnichannel Marketplace Experience
Works across phone systems, WhatsApp voice, and in-app calls while keeping conversation context.
Multilingual Voice Support
Conversations are supported in 100+ languages. Calls are transcribed and translated for your team, while buyers and sellers hear replies in their own language.
Business Benefits of AI Phone Assistants for Marketplace
+25%
increase in buyer conversion.
+30%
faster seller onboarding.
-40%
call center workload.
Improved buyer and seller satisfaction scores.
How Resonoon AI Agents Work
Quick start: paste your website link, we generate draft agents in minutes. Guided setup: fill a short form about your company, pick the agent role and goal, write one sentence instruction for each agent, set tone of voice and languages.
Add up to 300 FAQ pairs, upload documents and URLs, choose brand colors and chat style, preview answers and approve.
Link CRM, billing, helpdesk, and data sources. Set what each agent can read and what it can do, define actions like plan change, order status, booking.
Launch to web chat, email, voice, WhatsApp, Telegram, and Slack, keep one brand voice everywhere.
See all conversations from every agent in one place, measure intents, answers, actions, and outcomes, fine tune prompts, data, and rules each week.
Set clear rules for human handoff, your team receives the full thread, the user profile, and the last agent action, continue in the same conversation.
Automate Customer Conversations Across Every Channel with AI
Start with one channel. Scale effortlessly across messaging, voice, and more.
Telegram
Voice SIP
Website
Explore How AI Phone Agents Power Every Industry and Use Case
and more...
AI Voice Customer Support Automation
Resolve FAQs and reduce support load.
AI Phone-Based Client Onboarding
Guide first-time buyers through setup.
AI Voice Lead Qualification and Sales Calls
Qualify shoppers and recommend products.
AI Voice Pricing and Product Guidance
Explain product tiers, bundles, and membership options.
AI Voice Order Tracking and Returns
Track orders and automate returns.
FAQ about AI Phone Assistants for Marketplace
Can't find what you're looking for? Contact us!
- What is an AI Phone assistant for marketplace?
An AI phone assistant is a conversational voice agent that automates calls between marketplaces, buyers, and sellers, handling product inquiries, order tracking, payments, returns, onboarding, and policy guidance.
- How do AI voice assistants improve online shopping?
AI voice assistants provide instant updates, guide sellers through onboarding, explain plans and policies, reduce wait times, accelerate transactions, and improve customer satisfaction.
- Can AI Phone assistants replace human agents?
No. AI automates repetitive marketplace calls, while human teams handle disputes, fraud investigations, escalations, and strategic seller relationships.
- Does it support multiple languages?
Yes. Resonoon supports over 100 languages in a single AI agent, making it easy to serve global audiences. Within our interface, customer conversations are automatically processed and translated into English (or another default language of your choice) for internal teams, while the end customer always receives replies in their original language. This ensures seamless multilingual support without burdening your staff with manual translations.
- Is my data secure?
Yes. Resonoon is enterprise-grade and fully GDPR-compliant, following strict European standards for data privacy. We integrate only with trusted providers such as OpenAI, Anthropic, and Google Cloud via secure APIs. All data is encrypted during transfer and processing. We take security seriously, ensuring that customer information is protected at every step, whether stored in the Resonoon platform or passed to third-party services.
- Can AI agents be deployed without sending data to external platforms?
Yes, it is possible. For organizations with strict compliance needs, our onboarding team can deploy a self-hosted AI instance within your private infrastructure. This ensures that no data leaves your organization's closed environment. However, please note that this option requires significant investment in infrastructure and maintenance, as running large-scale AI models on internal servers can be resource-intensive. For details, we recommend contacting our technical support team at support@resonoon.com.
Ready to Automate Your Business Communication?
Create your first AI Agents in minutes and start transforming support, sales, and customer experience today.